top of page

Refund Policy

At Let’s Rollin, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. Please read our refund and return policy carefully to understand how we handle returns, exchanges, and refunds.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in original condition.

  • It must be returned in its original packaging, including tags, shoe box, and any freebies received.

  • The return must be initiated within 7 days of delivery.

  • Proof of purchase (order confirmation or invoice) must be provided.

Note: Items marked as "final sale" or "non-returnable" are not eligible for return or refund.

2. Return Process

To initiate a return:

  1. Email us at [support@letsrollin.com] with your order number and reason for return.

  2. We will review your request and respond with return instructions.

  3. Once approved, ship the product to the provided return address.

  4. After we receive and inspect the item, we’ll notify you of the approval or rejection of your return.

Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.

3. Exchanges

We offer free size or style exchanges (subject to availability). If the desired replacement is not available, you may opt for store credit or a full refund.

To exchange, follow the same steps as returns and mention the replacement size/style in your email.

4. Refunds

  • Once your return is approved and inspected, your refund will be processed within 5–7 business days.

  • Refunds will be issued to the original method of payment.

  • If you haven't received your refund after 7 business days, please check with your bank or payment provider.

5. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, contact us immediately at [support@letsrollin.com] with a photo and order details. We’ll prioritize a replacement or full refund with no extra cost to you.

6. Cancellation Policy

  • Orders can be canceled within 2 hours of placement if they haven’t been shipped.

  • Once shipped, cancellations are no longer possible — you may proceed with a return after delivery.

7. Contact Us

For any queries related to returns or refunds, please contact us:

Let’s Rollin
Email: [support@letsrollin.com]
Phone: [+91-XXXXXXXXXX]
Address:

bottom of page